Senior Systems Analyst - IT

Job Title: Senior Systems Analyst 
Department: Information Technology 
Reports to: CIO 
Employee Class: Full Time

Primary Purpose: The Senior Systems Analyst will be responsible for enhancing business services, implementing business systems and new initiatives, and troubleshooting current systems. Duties will include: conduct process analysis and needs assessments to align information technology solutions with current University initiatives; review, analyze, and document business processes with regard to the Ellucian PowerCampus System and other business systems used; implement software, including setup, testing, and coordination of the integration with the existing software systems; troubleshoot systems and resolve problems that arise in the day to day operation of the University systems, generate reports; and perform other duties as required. The candidate chosen will work closely with various university administrators, department personnel, vendors, and peers at other colleges, universities, and state agencies.

Minimum requirements include a bachelor's degree in computer science, information systems or other closely-related field. Candidates with extensive experience working with the Ellucian PowerCampus System, Great Plains (Dynamics GP), PowerFAIDS, and/or experience in a higher-education setting are preferred. Experience with MS SQL administration, complex SQL queries development, SSRS, SSIS, MS SharePoint, integration of an ERP system. The candidate chosen must be initiative driven and detail oriented. Demands of the position require a broad understanding of functional analysis; a high level of professionalism; strong oral and written communication skills; the ability to understand system, accessibility issues, browser compatibility issues, and systems architecture best practices; the ability to stay abreast of industry trends, all applicable technologies, and technical skills required. Other job related education and/or experience may be substituted for part of these requirements.

Essential Duties and Responsibilities:
  • Maintain and update various administrative systems including PowerCampus, Self-Service, Great Plains, PowerFAIDS, CashNET, CBORD, Micros 
  • Maintain, modify, and generates reports for departments across campus.
  • Work with end-users and vendors to resolve systems and process related issues.
  • Create and maintain process and systems documentation.

Interested applicants should send their resume, cover letter, and 3 references to

Technical Services Assistant

Position Summary

The Technical Services Assistant provides administrative support for the IT department. Tasks include but are not limited to: facilitating the daily operations of the Duplication Center, processing invoices and purchase requests, maintaining and organizing the department’s inventory, and providing front-line customer support over the phone and in person.

Applicants should be comfortable using a Windows OS computer and competent with Microsoft’s Office suite; experience with Adobe Acrobat is also preferred. Strong customer service skills are essential.

Essential Duties and Responsibilities

  • Operates and maintains printers, an electric paper cutter, and an electric folder in the Duplication Center in order to complete customized printing requests for staff and faculty.
  • Provides front-line customer support to the IT department’s clients over the phone and in person.
  • Maintains and organizes the IT department’s inventory.
  • Processes invoices, purchase requests, and other items related to the IT department’s finances.

Interested applicants should send their resume, cover letter, and 3 references to